Tag Archives: drivernews_en

SERV | Take 8% cashback and 15% off

Tuesday, 15 Oct 2019

Take 15% off for Service On-The-Go and 8% cashback for Insurance or Road Tax Renewal.

Exclusive for EzCab Drivers

Let's try Malaysia's No.1 Super App for vehicle owners and get 15% off for Service on-the-Go and get 8% cashback for Insurance or Road Tax renewal.

Promo Value : 15% off for Service On-The-Go and 8% cashback for Insurance or Road Tax Renewal.

Valid from : 15 October 2019 - 15 January 2020.

Limited to : Until end of promotion.

HOW TO REDEEM

Step 1

Download and visit SERV app.

Step 2

Sign-up and register your vehicle.

Step 3

Click the "Get Rewarded" button.

Step 4

Select "EzCab".

Step 5

Screenshot your "EzDriver Profile" & Upload Document.

Step 6

Once application approved, select "Perks" to get your exclusive promo code.

Step 7

Book Desired services and select the time, date and location.

Step 8

Wait for a Price Quotation from SERV.

Step 9

Proceed to checkout and enter the unique code in the promo code box.

Terms and Conditions

  1. The voucher is only applicable via SERV App.
  2. This voucher is valid till 15th January 2020.
  3. The Service on-the-go Voucher is only applicable in Klang Valley, Selangor, Putrajaya, Melaka and Johor.
  4. The Insurance or Road Tax Renewal Voucher is applicable nationwide.
  5. This voucher is not valid with any other promotions.
  6. SERV reserves the right to amend the terms and conditions at its absolute discretion without prior notice.

Campaign Duration:

The Campaign will run from 15 October 2019 - 15 January 2020. The Organiser reserves the sole and absolute right to alter or end the Campaign at any time prior to the expiry of the Campaign Period without giving any prior notice and no compensation in cash or in kind shall be given.

General Terms & Limitation of Liability:

EzCab Sdn Bhd (company no. 197870-T) reserves the sole and absolute right to withdraw, amend and/or alter any part of the whole terms and conditions in relation to this Campaign at any time without giving any prior notice to the Customers and the Customers agree to be bound by those changes.

  1. EzCab’s decisions in any matter in relations to the Campaign shall be final and conclusive.
  2. EzCab shall not be liable for any claims by the Customers or third-party claims or loses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-part, consequential or other damages resulting from or in connection with this Campaign.

For further enquiries, please email to enquiry@ezcab.com.my or pm us at Facebook.com/ezcabmalaysia.

EzCab Weekly Earning Structure (14 – 20 Oct 2019)

Friday, 11 Oct 2019

Exclusive for package 10% - 15% Driver-Partner nationwide!

It's Week 42! EzCab would like to reward Drivers-Partner with an extra Bonus!
Enjoy incentive in this 1 week and help you to earn more!

Do familiarize yourselves with the requirement, benefits and Terms & Conditions, so you can increase your earnings!

Please select the topic below

Benefit

Total fare completed for the week:

Level 1: 30 trips get extra bonus RM35 nett

Level 2: 60 trips get extra bonus RM70 nett

Level 3: 85 trips get extra bonus RM200 nett

 

* Each driver is only entitled for 1 of the incentive level only.

* Final total fare and rebate earned will be calculated at the end of every week cut off time (11.59pm).

Requirement

Be Online more to maximize earnings

1 Week: Monday 12:00am to Sunday 11:59pm

Hit Minimum Trips required

Acceptance Rate: ≥ 80%

Kindly refer the example below for clarification:

Example for Trip incentive.

* Please do ensure you read the T&Cs to perform your best as a EzDriver on our platform.

Terms & Conditions

  1. This incentive plan is valid for 10 - 15% Driver-Partners nationwide.
  2. To qualify for this incentive plan, Driver-Partner must be registered at office or online sign up only.
  3. To entitle for the incentive, each Driver-Partner must hit a minimum amount of fares/trip required per week and maintain a minimum Acceptance Rate (AR) 80% and above. The percentage rebate or bonus are only applicable to job with total fare/trips above amount required, excluding toll charges.
  4. All fare calculations are based on the EzCab apps system display price (price is before promo code discount). Fare calculations excludes additional charge for tolls and any other charges that is not included in the standard app fare.
  5. The weekly incentive structure will begin on every Monday 12:00am and cut off time on Sunday 11:59pm.
  6. Order pick up from your registered states only.
  7. Each Driver-Partner is only entitled for 1 of the incentive level only.
  8. A cancelled booking (either by passenger or driver) nullifies the number of trips.
  9. The system will calculate your weekly total fare amount and rebate incentives to your EzWallet account within the next 1-2 hours after cut off time every (Sunday 11.59pm).

Cash out/Top up credit:

  1. Driver may choose to use the account rebate amount accumulated in EzWallet as top up credit or cash out.
  2. Driver must ensure your EzDriver account is registered with a valid bank account number with EzCab management.
  3. Cash out request will be processed within three (3) working days (excluding Public Holiday and Saturday/Sunday) to your registered bank account.
  4. There will be no additional Funds transfer charges until further notice.
  5. EzCab reserves the sole & absolute right to forfeit incentives & suspend accounts of Drivers-Partner who display conduct that EzCab considers inappropriate or unacceptable (e.g.: gaming, fake bookings, over charge customer, etc.). EzCab’s decision is final and conclusive – requests for appeal and review will not be entertained.
  6. The incentive plan is not applicable combine with previous earning trips and not able to carry forward.
  7. EzCab reserves the right to withdraw, amend and/or alter any part of the Terms & Conditions at any time without prior notice. If any dispute, EzCab reserves the final decision- request for appeal and review will not be entertained.
  8. Unless otherwise stated, incentive is only applicable to completed trips for EzGo, EzCar, Budget (Meter), Premium, Executive and EzCar (L).
  9. In case of non-Fixed Fare ride (e.g. Budget (Meter)), an estimated range of fare will be shown in the app.  Hence for qualified ride, the extra rebate will be computed based on the lowest range of the estimated fare. (e.g. If estimated fare for the qualified trip is RM10 -16, then RM10 will be used to compute for the extra rebate.)

EzCab Weekly Earning Structure (7 Oct – 13 Oct 2019)

Friday, 4 Oct 2019

Exclusive for package 10% - 15% Driver-Partner nationwide!

It's Week 41! EzCab would like to reward Drivers-Partner with an extra Bonus!
Enjoy incentive in this 1 week and help you to earn more!

Do familiarize yourselves with the requirement, benefits and Terms & Conditions, so you can increase your earnings!

Please select the topic below

Benefit

Total fare completed for the week:

Level 1: 30 trips get extra bonus RM35 nett

Level 2: 60 trips get extra bonus RM70 nett

Level 3: 85 trips get extra bonus RM200 nett

 

* Each driver is only entitled for 1 of the incentive level only.

* Final total fare and rebate earned will be calculated at the end of every week cut off time (11.59pm).

Requirement

Be Online more to maximize earnings

1 Week: Monday 12:00am to Sunday 11:59pm

Hit Minimum Trips required

Acceptance Rate: ≥ 80%

Kindly refer the example below for clarification:

Example for Trip incentive.

* Please do ensure you read the T&Cs to perform your best as a EzDriver on our platform.

Terms & Conditions

  1. This incentive plan is valid for 10 - 15% Driver-Partners nationwide.
  2. To qualify for this incentive plan, Driver-Partner must be registered at office or online sign up only.
  3. To entitle for the incentive, each Driver-Partner must hit a minimum amount of fares/trip required per week and maintain a minimum Acceptance Rate (AR) 80% and above. The percentage rebate or bonus are only applicable to job with total fare/trips above amount required, excluding toll charges.
  4. All fare calculations are based on the EzCab apps system display price (price is before promo code discount). Fare calculations excludes additional charge for tolls and any other charges that is not included in the standard app fare.
  5. The weekly incentive structure will begin on every Monday 12:00am and cut off time on Sunday 11:59pm.
  6. Order pick up from your registered states only.
  7. Each Driver-Partner is only entitled for 1 of the incentive level only.
  8. A cancelled booking (either by passenger or driver) nullifies the number of trips.
  9. The system will calculate your weekly total fare amount and rebate incentives to your EzWallet account within the next 1-2 hours after cut off time every (Sunday 11.59pm).

Cash out/Top up credit:

  1. Driver may choose to use the account rebate amount accumulated in EzWallet as top up credit or cash out.
  2. Driver must ensure your EzDriver account is registered with a valid bank account number with EzCab management.
  3. Cash out request will be processed within three (3) working days (excluding Public Holiday and Saturday/Sunday) to your registered bank account.
  4. There will be no additional Funds transfer charges until further notice.
  5. EzCab reserves the sole & absolute right to forfeit incentives & suspend accounts of Drivers-Partner who display conduct that EzCab considers inappropriate or unacceptable (e.g.: gaming, fake bookings, over charge customer, etc.). EzCab’s decision is final and conclusive – requests for appeal and review will not be entertained.
  6. The incentive plan is not applicable combine with previous earning trips and not able to carry forward.
  7. EzCab reserves the right to withdraw, amend and/or alter any part of the Terms & Conditions at any time without prior notice. If any dispute, EzCab reserves the final decision- request for appeal and review will not be entertained.
  8. Unless otherwise stated, incentive is only applicable to completed trips for EzGo, EzCar, Budget (Meter), Premium, Executive and EzCar (L).
  9. In case of non-Fixed Fare ride (e.g. Budget (Meter)), an estimated range of fare will be shown in the app.  Hence for qualified ride, the extra rebate will be computed based on the lowest range of the estimated fare. (e.g. If estimated fare for the qualified trip is RM10 -16, then RM10 will be used to compute for the extra rebate.)

E-hailing Vehicle Permit (EVP) phase 2 Program

Monday, 30 Sep 2019

E-hailing Vehicle Permit (EVP) phase 2 Program

#BukitSamaDidaki

 

The Ministry of Transport has officially announced that starting 12 October 2019 in order to become legal e-hailing Driver on the road, you shall own all the legal documents. After receiving your PSV license, completing medical check up, PUSPAKOM, add on the e-hailing insurance, the final step would be submitting your documents to apply for EVP.

With the recent increase demand of EVP from day to day, EzCab is introducing an E-hailing Vehicle Permit (EVP) phase 2 Program to ensure reach the maximum impact of Driver experience with the limited EVP have been distributed equally, especially to active Driver- Partners.

Thus, EVP phase 2 Program will be effective from 1st October 2019, every Driver- Partner who received their official EVP will need to fulfill the requirements below in order to secure your own EVP. If any EVP holder didn’t meet the requirement, EVP will be forfeited.

Requirement

* Day count based on the past 30 days from 1st / 15th of the month.
** Day count begins from the first day receive your EVP from EzCab till the next 30 days/ next cut off month.

Example for Scenario of EXISTING Driver - Partner : (failed to achieve min. requirement)

 

Scenario 1: Existing Driver

i.e. John is existing Driver who received his EVP on 28th July 2019. After 30 days which is around the 1st of September, he was not able to fulfill the minimum trips required (30 trips). Thus, he will receive a call from EzCab, suggest to top up RM55 in order to keep EVP secured or else EVP will be forfeited. 

Once Driver decided to top up credit within given 14 days of grace period, EVP is successfully secured and it will last till the next review after 6 months.

Example Scenario for NEW joining Driver - Partner : (failed to achieve min. requirement)

 

Scenario 2: New Joining

i.e. John is New joining Driver who register himself as EzCab Driver- Partner & submitted EVP application on 22nd September. Few days after on 28th September, John received his EVP from EzCab. Thus, the next following cut off month for review will be around the 1st of November. He started to drive on and off, unfortunately he was not able to hit the minimum trips required (40 trips) on 1st November. Therefore, he will receive a call from EzCab, suggest to top up RM55 in order to keep EVP secured or else EVP will be forfeited. 

If happened to be Driver decide not to top up credit within given 14 days of grace period, EVP will be forfeited. 

Any enquiry, feel free to email to driversupport@ezcab.com.my.

EzCab Weekly Earning Structure (30 Sep – 6 Oct 2019)

Friday, 27 Sep 2019

Exclusive for package 10% - 15% Driver-Partner nationwide!

It's Week 40! EzCab would like to reward Drivers-Partner with an extra Bonus!
Enjoy incentive in this 1 week and help you to earn more!

Do familiarize yourselves with the requirement, benefits and Terms & Conditions, so you can increase your earnings!

Please select the topic below

Benefit

Total fare completed for the week:

Level 1: 30 trips get extra bonus RM35 nett

Level 2: 60 trips get extra bonus RM70 nett

Level 3: 85 trips get extra bonus RM200 nett

 

* Each driver is only entitled for 1 of the incentive level only.

* Final total fare and rebate earned will be calculated at the end of every week cut off time (11.59pm).

Requirement

Be Online more to maximize earnings

1 Week: Monday 12:00am to Sunday 11:59pm

Hit Minimum Trips required

Acceptance Rate: ≥ 80%

Kindly refer the example below for clarification:

Example for Trip incentive.

* Please do ensure you read the T&Cs to perform your best as a EzDriver on our platform.

Terms & Conditions

  1. This incentive plan is valid for 10 - 15% Driver-Partners nationwide.
  2. To qualify for this incentive plan, Driver-Partner must be registered at office or online sign up only.
  3. To entitle for the incentive, each Driver-Partner must hit a minimum amount of fares/trip required per week and maintain a minimum Acceptance Rate (AR) 80% and above. The percentage rebate or bonus are only applicable to job with total fare/trips above amount required, excluding toll charges.
  4. All fare calculations are based on the EzCab apps system display price (price is before promo code discount). Fare calculations excludes additional charge for tolls and any other charges that is not included in the standard app fare.
  5. The weekly incentive structure will begin on every Monday 12:00am and cut off time on Sunday 11:59pm.
  6. Order pick up from your registered states only.
  7. Each Driver-Partner is only entitled for 1 of the incentive level only.
  8. A cancelled booking (either by passenger or driver) nullifies the number of trips.
  9. The system will calculate your weekly total fare amount and rebate incentives to your EzWallet account within the next 1-2 hours after cut off time every (Sunday 11.59pm).

Cash out/Top up credit:

  1. Driver may choose to use the account rebate amount accumulated in EzWallet as top up credit or cash out.
  2. Driver must ensure your EzDriver account is registered with a valid bank account number with EzCab management.
  3. Cash out request will be processed within three (3) working days (excluding Public Holiday and Saturday/Sunday) to your registered bank account.
  4. There will be no additional Funds transfer charges until further notice.
  5. EzCab reserves the sole & absolute right to forfeit incentives & suspend accounts of Drivers-Partner who display conduct that EzCab considers inappropriate or unacceptable (e.g.: gaming, fake bookings, over charge customer, etc.). EzCab’s decision is final and conclusive – requests for appeal and review will not be entertained.
  6. The incentive plan is not applicable combine with previous earning trips and not able to carry forward.
  7. EzCab reserves the right to withdraw, amend and/or alter any part of the Terms & Conditions at any time without prior notice. If any dispute, EzCab reserves the final decision- request for appeal and review will not be entertained.
  8. Unless otherwise stated, incentive is only applicable to completed trips for EzGo, EzCar, Budget (Meter), Premium, Executive and EzCar (L).
  9. In case of non-Fixed Fare ride (e.g. Budget (Meter)), an estimated range of fare will be shown in the app.  Hence for qualified ride, the extra rebate will be computed based on the lowest range of the estimated fare. (e.g. If estimated fare for the qualified trip is RM10 -16, then RM10 will be used to compute for the extra rebate.)

EzCab Weekly Earning Structure (23 Sep – 29 Sep 2019)

Friday, 20 Sep 2019

Exclusive for package 10% - 15% Driver-Partner nationwide!

It's Week 39! EzCab would like to reward Drivers-Partner with an extra Bonus!
Enjoy incentive in this 1 week and help you to earn more!

Do familiarize yourselves with the requirement, benefits and Terms & Conditions, so you can increase your earnings!

Please select the topic below

Benefit

Total fare completed for the week:

Level 1: 30 trips get extra bonus RM35 nett

Level 2: 60 trips get extra bonus RM70 nett

Level 3: 85 trips get extra bonus RM200 nett

 

* Each driver is only entitled for 1 of the incentive level only.

* Final total fare and rebate earned will be calculated at the end of every week cut off time (11.59pm).

Requirement

Be Online more to maximize earnings

1 Week: Monday 12:00am to Sunday 11:59pm

Hit Minimum Trips required

Acceptance Rate: ≥ 80%

Kindly refer the example below for clarification:

Example for Trip incentive.

* Please do ensure you read the T&Cs to perform your best as a EzDriver on our platform.

Terms & Conditions

  1. This incentive plan is valid for 10 - 15% Driver-Partners nationwide.
  2. To qualify for this incentive plan, Driver-Partner must be registered at office or online sign up only.
  3. To entitle for the incentive, each Driver-Partner must hit a minimum amount of fares/trip required per week and maintain a minimum Acceptance Rate (AR) 80% and above. The percentage rebate or bonus are only applicable to job with total fare/trips above amount required, excluding toll charges.
  4. All fare calculations are based on the EzCab apps system display price (price is before promo code discount). Fare calculations excludes additional charge for tolls and any other charges that is not included in the standard app fare.
  5. The weekly incentive structure will begin on every Monday 12:00am and cut off time on Sunday 11:59pm.
  6. Order pick up from your registered states only.
  7. Each Driver-Partner is only entitled for 1 of the incentive level only.
  8. A cancelled booking (either by passenger or driver) nullifies the number of trips.
  9. The system will calculate your weekly total fare amount and rebate incentives to your EzWallet account within the next 1-2 hours after cut off time every (Sunday 11.59pm).

Cash out/Top up credit:

  1. Driver may choose to use the account rebate amount accumulated in EzWallet as top up credit or cash out.
  2. Driver must ensure your EzDriver account is registered with a valid bank account number with EzCab management.
  3. Cash out request will be processed within three (3) working days (excluding Public Holiday and Saturday/Sunday) to your registered bank account.
  4. There will be no additional Funds transfer charges until further notice.
  5. EzCab reserves the sole & absolute right to forfeit incentives & suspend accounts of Drivers-Partner who display conduct that EzCab considers inappropriate or unacceptable (e.g.: gaming, fake bookings, over charge customer, etc.). EzCab’s decision is final and conclusive – requests for appeal and review will not be entertained.
  6. The incentive plan is not applicable combine with previous earning trips and not able to carry forward.
  7. EzCab reserves the right to withdraw, amend and/or alter any part of the Terms & Conditions at any time without prior notice. If any dispute, EzCab reserves the final decision- request for appeal and review will not be entertained.
  8. Unless otherwise stated, incentive is only applicable to completed trips for EzGo, EzCar, Budget (Meter), Premium, Executive and EzCar (L).
  9. In case of non-Fixed Fare ride (e.g. Budget (Meter)), an estimated range of fare will be shown in the app.  Hence for qualified ride, the extra rebate will be computed based on the lowest range of the estimated fare. (e.g. If estimated fare for the qualified trip is RM10 -16, then RM10 will be used to compute for the extra rebate.)

EzCab Weekly Earning Structure (16 Sep – 22 Sep 2019)

Friday, 13 Sep 2019

Exclusive for package 10% - 15% Driver-Partner nationwide!

It's Week 38! EzCab would like to reward Drivers-Partner with an extra Bonus!
Enjoy incentive in this 1 week and help you to earn more!

Do familiarize yourselves with the requirement, benefits and Terms & Conditions, so you can increase your earnings!

Please select the topic below

Benefit

Total fare completed for the week:

Level 1: 30 trips get extra bonus RM35 nett

Level 2: 60 trips get extra bonus RM70 nett

Level 3: 85 trips get extra bonus RM200 nett

 

* Each driver is only entitled for 1 of the incentive level only.

* Final total fare and rebate earned will be calculated at the end of every week cut off time (11.59pm).

Requirement

Be Online more to maximize earnings

1 Week: Monday 12:00am to Sunday 11:59pm

Hit Minimum Trips required

Acceptance Rate: ≥ 80%

Kindly refer the example below for clarification:

Example for Trip incentive.

* Please do ensure you read the T&Cs to perform your best as a EzDriver on our platform.

Terms & Conditions

  1. This incentive plan is valid for 10 - 15% Driver-Partners nationwide.
  2. To qualify for this incentive plan, Driver-Partner must be registered at office or online sign up only.
  3. To entitle for the incentive, each Driver-Partner must hit a minimum amount of fares/trip required per week and maintain a minimum Acceptance Rate (AR) 80% and above. The percentage rebate or bonus are only applicable to job with total fare/trips above amount required, excluding toll charges.
  4. All fare calculations are based on the EzCab apps system display price (price is before promo code discount). Fare calculations excludes additional charge for tolls and any other charges that is not included in the standard app fare.
  5. The weekly incentive structure will begin on every Monday 12:00am and cut off time on Sunday 11:59pm.
  6. Order pick up from your registered states only.
  7. Each Driver-Partner is only entitled for 1 of the incentive level only.
  8. A cancelled booking (either by passenger or driver) nullifies the number of trips.
  9. The system will calculate your weekly total fare amount and rebate incentives to your EzWallet account within the next 1-2 hours after cut off time every (Sunday 11.59pm).

Cash out/Top up credit:

  1. Driver may choose to use the account rebate amount accumulated in EzWallet as top up credit or cash out.
  2. Driver must ensure your EzDriver account is registered with a valid bank account number with EzCab management.
  3. Cash out request will be processed within three (3) working days (excluding Public Holiday and Saturday/Sunday) to your registered bank account.
  4. There will be no additional Funds transfer charges until further notice.
  5. EzCab reserves the sole & absolute right to forfeit incentives & suspend accounts of Drivers-Partner who display conduct that EzCab considers inappropriate or unacceptable (e.g.: gaming, fake bookings, over charge customer, etc.). EzCab’s decision is final and conclusive – requests for appeal and review will not be entertained.
  6. The incentive plan is not applicable combine with previous earning trips and not able to carry forward.
  7. EzCab reserves the right to withdraw, amend and/or alter any part of the Terms & Conditions at any time without prior notice. If any dispute, EzCab reserves the final decision- request for appeal and review will not be entertained.
  8. Unless otherwise stated, incentive is only applicable to completed trips for EzGo, EzCar, Budget (Meter), Premium, Executive and EzCar (L).
  9. In case of non-Fixed Fare ride (e.g. Budget (Meter)), an estimated range of fare will be shown in the app.  Hence for qualified ride, the extra rebate will be computed based on the lowest range of the estimated fare. (e.g. If estimated fare for the qualified trip is RM10 -16, then RM10 will be used to compute for the extra rebate.)

EzCab Weekly Earning Structure (9 Sep – 15 Sep 2019)

Friday, 6 Sep 2019

Exclusive for package 10% - 15% Driver-Partner nationwide!

It's Week 37! EzCab would like to reward Drivers-Partner with an extra Bonus!
Enjoy incentive in this 1 week and help you to earn more!

Do familiarize yourselves with the requirement, benefits and Terms & Conditions, so you can increase your earnings!

Please select the topic below

Benefit

Total fare completed for the week:

Level 1: 30 trips get extra bonus RM35 nett

Level 2: 60 trips get extra bonus RM70 nett

Level 3: 85 trips get extra bonus RM200 nett

 

* Each driver is only entitled for 1 of the incentive level only.

* Final total fare and rebate earned will be calculated at the end of every week cut off time (11.59pm).

Requirement

Be Online more to maximize earnings

1 Week: Monday 12:00am to Sunday 11:59pm

Hit Minimum Trips required

Acceptance Rate: ≥ 80%

Kindly refer the example below for clarification:

Example for Trip incentive.

* Please do ensure you read the T&Cs to perform your best as a EzDriver on our platform.

Terms & Conditions

  1. This incentive plan is valid for 10 - 15% Driver-Partners nationwide.
  2. To qualify for this incentive plan, Driver-Partner must be registered at office or online sign up only.
  3. To entitle for the incentive, each Driver-Partner must hit a minimum amount of fares/trip required per week and maintain a minimum Acceptance Rate (AR) 80% and above. The percentage rebate or bonus are only applicable to job with total fare/trips above amount required, excluding toll charges.
  4. All fare calculations are based on the EzCab apps system display price (price is before promo code discount). Fare calculations excludes additional charge for tolls and any other charges that is not included in the standard app fare.
  5. The weekly incentive structure will begin on every Monday 12:00am and cut off time on Sunday 11:59pm.
  6. Order pick up from your registered states only.
  7. Each Driver-Partner is only entitled for 1 of the incentive level only.
  8. A cancelled booking (either by passenger or driver) nullifies the number of trips.
  9. The system will calculate your weekly total fare amount and rebate incentives to your EzWallet account within the next 1-2 hours after cut off time every (Sunday 11.59pm).

Cash out/Top up credit:

  1. Driver may choose to use the account rebate amount accumulated in EzWallet as top up credit or cash out.
  2. Driver must ensure your EzDriver account is registered with a valid bank account number with EzCab management.
  3. Cash out request will be processed within three (3) working days (excluding Public Holiday and Saturday/Sunday) to your registered bank account.
  4. There will be no additional Funds transfer charges until further notice.
  5. EzCab reserves the sole & absolute right to forfeit incentives & suspend accounts of Drivers-Partner who display conduct that EzCab considers inappropriate or unacceptable (e.g.: gaming, fake bookings, over charge customer, etc.). EzCab’s decision is final and conclusive – requests for appeal and review will not be entertained.
  6. The incentive plan is not applicable combine with previous earning trips and not able to carry forward.
  7. EzCab reserves the right to withdraw, amend and/or alter any part of the Terms & Conditions at any time without prior notice. If any dispute, EzCab reserves the final decision- request for appeal and review will not be entertained.
  8. Unless otherwise stated, incentive is only applicable to completed trips for EzGo, EzCar, Budget (Meter), Premium, Executive and EzCar (L).
  9. In case of non-Fixed Fare ride (e.g. Budget (Meter)), an estimated range of fare will be shown in the app.  Hence for qualified ride, the extra rebate will be computed based on the lowest range of the estimated fare. (e.g. If estimated fare for the qualified trip is RM10 -16, then RM10 will be used to compute for the extra rebate.)

Driver Timeout Feature

Wednesday, 4 Sep 2019

Driver Timeout Feature

Slide to ‘Unlock’ when you’re ready to pick up jobs!

 

With the recent increase of demand from Riders, we've noticed a substantial amount of jobs are being ignored. This will result to a longer waiting time & far away pickup points the drivers.

EzCab is introducing a new feature ‘Locked’ and ‘Unlocked’ screen. This is to ensure all Driver-Partner are in the fully READY mode to pick up incoming job. This would mean less waiting time and more of your time spent earning.

This is part of our commitment to provide the best ride ehailing experience for both passengers and drivers.

Will appear if you ignored the job specially assigned to you.

Slide the "Slide to Unlock" to continue receiving jobs.

Note: If you did not perform "slide to unlock", there will be no incoming jobs assigned for you.