Passenger Chat Guide

Tuesday, 19 Feb 2019

Passenger Chat Guide

Good news!
EzCab launch the instant In Apps Chat feature between you and your Driver.

Now you can get in touch with Driver ahead of the Pick up.

To make a seamless journey, Now you can communicate with Driver by telling them your exact location and let our Driver spot you quickly!

It's so Ez & Convenient!

HOW TO BOOK

Step 1

a) Click "" to communicate with your Driver

b) Click ""  to call your Driver.

Step 2

a) Chatting function: Type your message to passenger

b) Select Quick Messages.

c) Select "" to Send.

Step 3

Closing Chat window
Click ""to exit the chat window.
* Message history will clear once Picked up.

Message Notification

a) Notification will pop up on top.

b) Overlay Message will pop up on screen (if any)

Download the EzCab app

EzCab Valentine’s Love You Campaign

Wednesday, 13 Feb 2019

EzCab Valentine’s Love You Campaign

Comment to get your reward!

 “I am single because I take relationships seriously.” Alright, We hear you!

Don’t feel down, EzCab loves you!

EzCab are rewarding those who are still Single!

STEPS

Step 1

LIKE EzCab Facebook Page

Step 2

Comment and Tag your friends (or crush - if you dare!) who are also single.

Step 3

Sit back & Relax wait for us to PM the rewards to you! (Commenter only).

# EzCab Valentine’s Love You Campaign Terms & Conditions:

  1. #EzCab Valentine’s Love You Campaign (the "Campaign") is organized by EzCab Sdn Bhd ("Organiser") and is open to all residents in Malaysia aged 18 and above ("Participants").
  2. Campaign Period: from 13 Feb 2019, 6:00pm and ends on 14 Feb 2019, 11:59pm (both dates inclusive).
  3. Any comment submitted after closing date of the contest will not be counted.
  4. Random 50 users who completed the 3 steps will be selected and rewarded a FREE Promo Code!
  5. The following groups of persons are not eligible to participate in this Contest: Employees of The EzCab Sdn Bhd (including companies in association with and relative to EzCab Sdn Bhd ), their immediate family members (including children, parents, brothers and sisters, including spouses).
  6. If contest entries are found to have breached any or all of terms and conditions, EzCab Sdn Bhd reserves the right to disqualify the winner(s) and reselect another/other winner(s)
  7. All decisions made in relation to the Contest including the decisions in determining the winners will be final, conclusive and binding and no further correspondence or attempts to appeal, review or dispute of such decisions will be entertained
  8. The EzCab Sdn Bhd reserves the right to remove any comments deemed inappropriate by the standards of the company.
  9. Reward awarded by EzCab Sdn Bhd are transferable to any third party, but strictly not exchangeable for cash.
  10. Winners of the contest will be Private Message in Facebook inbox by 15thFebruary 2019. If the winners cannot be contacted or does not respond to our notifications, the reward will be void at the organiser's discretion and another winner will be immediately drawn.
  11. EzCab Sdn Bhd reserves the right to change the terms and conditions without prior notice or reason.
  12. By participating in this contest, you agree to all of the terms and conditions stated above.

Campaign Duration:

The Campaign will run from 13rd February - 14th February 2019. The Organiser reserves the sole and absolute right to alter or end the Campaign at any time prior to the expiry of the Campaign Period without giving any prior notice and no compensation in cash or in kind shall be given.

General Terms & Limitation of Liability:

EzCab Sdn Bhd (company no. 197870-T) reserves the sole and absolute right to withdraw, amend and/or alter any part of the whole terms and conditions in relation to this Campaign at any time without giving any prior notice to the Customers and the Customers agree to be bound by those changes.

  1. EzCab’s decisions in any matter in relations to the Campaign shall be final and conclusive.
  2. EzCab shall not be liable for any claims by the Customers or third-party claims or loses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-part, consequential or other damages resulting from or in connection with this Campaign.

For further enquiries, please email to enquiry@ezcab.com.my or pm us at Facebook.com/ezcabmalaysia.

FAQ TNG

Only RM 5 to Mid Valley using TNG eWallet payment method only.
Cannot, he need to pay full fixed fare as stated in EzCab apps.
Please provide Order ID & email to our support team at support@ezcab.com.my OR made a call to our call centre at 603-6259 1913. We will investigate the driver for further information.

Download the EzCab app

TnGo CNY Promo

Monday, 4 Feb 2019

Pay with TNG eWallet to enjoy RM8 off

Promo Code : RIDEANDHUAT

Available for : TnG eWallet payment method only.

Promo Value : RM8 off.

Valid to : RM10 and above only. (RM10 inclusive)

Valid from : 4 February - 19 February 2019.

Valid for :  EzGo, EzCar, Premium & EzCar L (6-seater) type only.

Limited to : First 888 redemptions only.

Valid Service Area :  Pick up/drop off within Peninsular Malaysia.

HOW TO BOOK

Step 1

Key-in your Pick-up and Drop-off location.

Step 2

Select TNG eWALLET payment method.

Step 3

Select EzGo, EzCar, Premium & EzCar L (6-seater) car type.

Step 4

Key in promo code.

Step 5

Click BOOK to confirm your ride.

Terms and Conditions

  1. This promotion is valid from 4 February till 19 February 2019 only.
  2. This promo code only valid for ride within Peninsular Malaysia.
  3. This promo code valid to EzCab ride Fare of RM10 and above only.
  4. This promotion is valid with TNG eWallet payment method only.
  5. This promo code is limited to 1 times redemption per user, limited only to first 888 daily redemptions for all Fixed Fare ride [EzGo, EzCar, Premium, EzCar L (6-seater)] during this campaign period.
  6. Promo code must be keyed into the app before booking.
  7. Promo discount will be deducted from the fare shown at the end of the ride.
  8. The promotion discount is only successfully redeemed once passenger on board with EzCab.
  9. Promo Code is not applicable for Advance booking and Street Hailing.
  10. All bookings must be made via EzCab App.
  11. Discounted price does not include toll charges.
  12. Promo code is not exchangeable for cash or to be combined with any other offers, promotions or discounts.
  13. Service is rendered on best efforts basis.

For any issues pertaining to TNG eWallet apps, kindly contact TNG eWallet at 03-2714 8888

Campaign Duration:

The Campaign will run from 4 February - 19 February 2019. The Organiser reserves the sole and absolute right to alter or end the Campaign at any time prior to the expiry of the Campaign Period without giving any prior notice and no compensation in cash or in kind shall be given.

General Terms & Limitation of Liability:

EzCab Sdn Bhd (company no. 197870-T) reserves the sole and absolute right to withdraw, amend and/or alter any part of the whole terms and conditions in relation to this Campaign at any time without giving any prior notice to the Customers and the Customers agree to be bound by those changes.

  1. EzCab’s decisions in any matter in relations to the Campaign shall be final and conclusive.
  2. EzCab shall not be liable for any claims by the Customers or third-party claims or loses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-part, consequential or other damages resulting from or in connection with this Campaign.

For further enquiries, please email to enquiry@ezcab.com.my or pm us at Facebook.com/ezcabmalaysia.

FAQ TNG

Only RM 5 to Mid Valley using TNG eWallet payment method only.
Cannot, he need to pay full fixed fare as stated in EzCab apps.
Please provide Order ID & email to our support team at support@ezcab.com.my OR made a call to our call centre at 603-6259 1913. We will investigate the driver for further information.

Download the EzCab app

Vivo RM150 Voucher

Friday, 1 Feb 2019

Purchase at Online Store to get RM150 off!

Vivo bringing New Focus on Photography and Audio Experience for you, purchase your products online, it's Ez and Convenient!

Promo Code : EZCABVIVO

Promo Value : RM150 off purchase at Online Store.

Valid from : 1st February - 28th February 2019.

HOW TO BOOK

Step 1

Visit to Vivo Online Store: https://www.vivostore.com.my

Step 2

Select product(s) to purchase.

Step 3

a) Copy Voucher Code at EzCab privilege.
b) Paste at Vivo online store 'Voucher Code' when checkout.

Step 4

Sit, relax and wait for your product(s) to deliver to your doorstep.

Terms and Conditions

  1. This voucher code is applicable to phone only with minimum spend of RM1,000.
  2. This voucher is only applicable to https://www.vivostore.com.my.
  3. Only one voucher can be used for a single purchase.
  4. Voucher cannot be combined, no change, no cash, no deductible shipping and one-time use only.
  5. Once the voucher is used, the order that is paid by the voucher can not be refunded, and the refund settlement is refunded according to the actual settlement amount.
  6. The discounted price for mobile phone users during the event is not allowed.
  7. Voucher has a limited time and canonot be used after the expiration date.

Any issues pertaining to the usage of this promo, kindly contact Vivo at 03-86005195 or email vivoecommerce@vivoglobal.com.

Campaign Duration:

The Campaign will run from 1st February - 28th February 2019. The Organiser reserves the sole and absolute right to alter or end the Campaign at any time prior to the expiry of the Campaign Period without giving any prior notice and no compensation in cash or in kind shall be given.

General Terms & Limitation of Liability:

EzCab Sdn Bhd (company no. 197870-T) reserves the sole and absolute right to withdraw, amend and/or alter any part of the whole terms and conditions in relation to this Campaign at any time without giving any prior notice to the Customers and the Customers agree to be bound by those changes.

  1. EzCab’s decisions in any matter in relations to the Campaign shall be final and conclusive.
  2. EzCab shall not be liable for any claims by the Customers or third-party claims or loses of any nature, including but not limited to, loss of profits, punitive, indirect, special, incidental, or consequential damages or for other damages and any related claims of any nature, including direct, indirect, third-part, consequential or other damages resulting from or in connection with this Campaign.

For further enquiries, please email to enquiry@ezcab.com.my or pm us at Facebook.com/ezcabmalaysia.

FAQ TNG

Only RM 5 to Mid Valley using TNG eWallet payment method only.
Cannot, he need to pay full fixed fare as stated in EzCab apps.
Please provide Order ID & email to our support team at support@ezcab.com.my OR made a call to our call centre at 603-6259 1913. We will investigate the driver for further information.

Download the EzCab app