Thursday, 1 Aug 2019

New Pick Up & Drop Off point e-hailing in Airport Malaysia

Regulated by Ministry of Transport (MOT)


Please select the topic below

New E-Hailing Pick Up Point in KLIA

Kindly informed that NEW designated Pick Up point for Kuala Lumpur Airport which are Kuala Lumpur International Airport (KLIA) & Kuala Lumpur International Airport 2 (KLIA2) will be effective from 1 August 2019. 

Total of 2 lanes in KLIA.

  • Innermost lane - For Metered Taxi only. (Passenger exit from Level 1, Door 1 & Door 2)
  • Outermost lane - For e-Hailing pick up only. (Passenger exit from Level 1, Door 3 & Door 4)

New Arrangement E-Hailing Drop-off Points in KLIA

Passenger - Need to remind e-hailing driver which door to pickup.

Driver - Kindly check with passenger, their airlines and door for pickup.

Passengers and Drivers are to take note of designated pickup points:

New E-Hailing Pick Up Point in KLIA2

E Lane (E-Hailing Lane Standard Operating Procedure)

  • Car shall stop at the E Lane entrance for verification before allowed to enter into the pick up area.

How it works:

Road Direction:

1. Keep to the Left lane.

2. Get in the Bus/Taxi/Motorcycle lane.

3. Drive straight to the ehailing pickup zone next to the NZ Curry House.

4. Keep moving and hear to the entrance of the ehailing pickup zone.

5. When you see this entrance, Turn Right and show Order to Marshall to verify.

6. The Marshal who verify before you are allowed to enter pick up zone.

7. Heading towards the pickup zone on the designated box for ehailing Driver.

8. Waiting for passengers in the pickup zone. Bays space is available for 8 drivers only and pickup time for each car is 5 minutes.

Passenger Waiting Area