If get any call from driver or passenger to complain or have any other issues, please key in their info in this system.

Click here for the link : https://www.ezcabop.com/Op/admin/Index.aspx?logout=1

 

Step 1
Login your EzCab Administrative Console

 

Step 2
Click “Support”.

 

Step 3
Click “Create Support Ticket”.

 

Step 4
Insert driver info such as:

1. Car Plate No. OR
2. IC No.

Then click “Search”.

 

Step 5
Then click “Support”.

 

Step 6
Key in their information such as:

1. Category
2. Their email address (refer info above in system)
3. Details (their issue)
   • Driver complains: OR
   • Customer complains:

Then click “Save”.

 

Step 7
After Save, click “Support”, then click “View Support Ticket”.

Notes : Operator only can view the ticket.