11.1. How to Register as EzDriver?
There are 2 method for register:
- By walk in to the EzCab office. OR
- Apply registration via EzCab website.
11.2. Account not active yet?
Application will be completed within 2-3 working days if you have registered with correct IMEI. If still not active, please provide vehicle number, IMEI and send to our support team at driversupport@ezcab.com.my.
11.3. Online register not successful?
Kindly contact our support team at driversupport@ezcab.com.my. Reasons that might cause the information to not be updated in system:
- Use the wrong link to sign up.
- Uploaded expired document.
- Photo Image too large.
- Car made 2009 and below.
- Had 10 summons. (Updated 18 July 2018)
- Not under eligible vehicle list (i.e. Viva, Atos and etc)
- At least had 1 blacklist. (Updated 18 July 2018)
11.4. Account approve but still cannot login?
Your driver account will be activated within 2 hours after received approve e-mail. If still can not use the EzDriver App, please provide your vehicle number, IMEI and send to our support team at driversupport@ezcab.com.my.
11.5. If I register now, how much the commission charge?
Starting from 8 July 2018, for existing registered Driver-Partner commission rate as below:
- Private Car Driver-Partner: 12%.(valid until 31 August 2018)
- Taxi Driver-Partner: Remain as package registered.
11.6. My friend want to register after 31 August 2018, can he get the 12% commission?
Register and Active from 1st September 2018 onwards
- For Private Car Driver-Partner: 15%.
- Taxi Driver-Partner: Remain as package registered.
11.7. Is there any way to appeal from ban / suspend?
Walk in HQ office appeal.(Updated 18 July 2018)
